I would like to record the excellent service we received from both your Diss office (Suzanne Croft) and your Norwich support office (Helen Hall). Most impressive particularly since we were buyers and you were acting for the vendors.
Dearest Darren & Sophie
Thank you so much for all you did for us regarding The Old Hall.
It it hadn’t been for you guys, we would never be living our dreams now.
Thanks for being our highly efficient lynch pin, in whatt turned out to be quite a stressful move for us. Your support was invaluable, your patience unbelievable and your customer service skills – impressive.
A big thank you from both of us for all your hard work on our behalf over the last couple of weeks. Let’s hope it was a one-off experience.
PROPERTY PURCHASE – HIGHBURY, DAMGATE ROAD, HOLBEACH
As the new owners of the above mentioned Holbeach property, we wish to express our gratitude to Ildi Toth, and the team at Fine and Country, for the professionalism, the over and above attention to detail, and the genuine concern, in what at times, was a complex transaction.
We cannot recommend highly enough, the first-class service provided by the King’s Lynn branch of Fine and Country.
I’m trying to decide whether to send out an email to all the other agents who didn’t help as much as you and tell everyone how fabulous you and Darren have been, or to be civilised and mature about it.
No other agent has gone as far and helped so much as you both have. NONE of this would have happened if it hadn’t been for you both.
Thank you SOOOOOO much!
Fine & Country sold my house earlier this year. It was not an easy house to sell and, for various reasons, the sale process threw up multiple challenges. Throughout the entire process everyone who acted for me from the Fine & Country Diss office was professional, efficient, straightforward, knowledgeable, helpful and supportive. They went beyond my expectations of a ‘normal’ estate agent and I have only praise for all of them. I would not hesitate to recommend them to a friend.
Please do not be fooled into thinking that the staff in the Diss office of Fine & Country are Estate Agents: they are far too helpful, efficient and too thoughtful to come under that umbrella. We were purchasers and were kept fully up to date on all matters, but more to the point they treated the seller with thoughtfulness and kindness above and beyond their job description following a tragic loss.
Trying to leave their office after collecting a spare key several days later proved to be a problem as everyone wanted to chat, it was a lovely welcome to the area.
“We have used Fine and Country twice within the last five years and each time have found them very professional. Time was taken over producing a very detailed and impressive Sales Brochure with some stunning photographs. I believe that these helped greatly to get through a number of prospective buyers within days and more importantly for us to achieve, in each case, a number of near asking price offers.
The Sales Team in Norwich were always helpful and kept us informed throughout the process. When things did not go to plan they were there with good input and were on our side to achieve the sale.”
“Thank you so much for all your hard work and effort that you put into selling our house at Stoke Ferry.
This is the fourteenth house that we have sold since we have been married and we can tell you that you are the best estate agents that we have come across in over 30 years; exceeding our expectations by miles.
We were especially impressed by your attention to detail, in particular the brochure, which with its lovely photos and narrative presented the property in a charming and special way.
May we also especially thank Wendy, who always responded to our queries quickly, sometimes within minutes.
Thank you again and best wishes.”